POST-IMPLEMENTATION FOLLOW UP
Once the implementation project is finalized, it is important to solve any incidents that may come up and answer any functional questions you may have.
Our technical support team is available to attend to these project needs, all while following the best practices in support management, such as ITIL or ISO 20000.
We know organizations are not static. Our experience has taught us that new needs always come up after project finalization, and those needs must be met. Whether technical or functional, these needs will be managed by our team as a new project, employing the same methodology and rigor used in the implementation project.